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Please read these Terms and Conditions carefully before using the Simply Collectable website or placing an order with us.
By using this website or placing an order, you agree to these Terms and Conditions. These terms do not affect any statutory rights you have as a consumer (Citizens Advice explains these rights).
This website is operated by Simply Collectable Ltd.
Business address:
6 Suna Path
Shotts
ML7 5HG
United Kingdom
Email: sales@simplycollectable.co.uk
Simply Collectable specialises in antiques, collectables, watches, jewellery, coins, silver, art and other vintage and collectible items.
You may use this website for lawful purposes and in accordance with these Terms and Conditions.
You must not use the website in any way that could damage, disable or impair the website or interfere with other users’ access to it.
We aim to ensure that the information on our website is accurate and up to date, but occasional errors or omissions may occur.
We make every reasonable effort to ensure that product descriptions, photographs, measurements and other information are accurate.
Many of the items we sell are antique, vintage, pre-owned or collectible and are therefore individual items. Photographs form an important part of the description of each item.
Where appropriate, we will describe the condition of an item, including any visible wear, marks, damage, restoration or other imperfections that we are aware of.
Colours shown in photographs may vary slightly depending on your screen or device.
Due to the nature of our business, many products have had a previous life and may show signs of age or use.
Normal age-related characteristics, patina, minor marks and other features associated with an antique or pre-owned item will be described where reasonably relevant.
We encourage customers to carefully read the full description and examine all photographs before purchasing.
Nothing in this section limits your statutory rights where an item is faulty, misdescribed or otherwise fails to meet the requirements of applicable consumer law.
All prices displayed on the website are in pounds sterling (£) unless otherwise stated.
Simply Collectable Ltd is not VAT registered. VAT is therefore not charged on our sales.
We reserve the right to correct obvious pricing errors before an order is accepted.
Any applicable delivery charges will be shown during the ordering process before payment is completed.
When you place an order through our website, you are making an offer to purchase the item or items selected.
After placing an order, you should receive an acknowledgement confirming that your order has been received.
An order is not necessarily accepted simply because you have received an order acknowledgement.
We reserve the right to decline or cancel an order where, for example:
If we cancel an order after payment has been made, we will arrange a full refund.
Payment must be made using one of the payment methods offered through the website at the time of purchase.
Orders will normally only be dispatched once payment has been successfully received.
We do not retain or have access to customers’ full payment card details where payment is processed through our payment providers.
Delivery options and charges will be displayed during the checkout process and are explained on our Delivery & Shipping page.
We aim to dispatch orders promptly and will provide delivery information where appropriate.
Delivery times are estimates unless a specific delivery date has been agreed.
If there is a significant delay with an order, we will contact the customer where appropriate.
Unless otherwise agreed, applicable consumer rules require goods ordered online to be delivered without undue delay and generally within 30 days.
Our full returns information is provided on our Refund and Returns Policy page.
Nothing in our returns policy or these Terms and Conditions affects a consumer’s statutory rights.
For eligible online purchases, consumers generally have the right to cancel an order within 14 days of receiving the goods without giving a reason, subject to applicable legal exceptions. After notifying the seller of cancellation, the consumer normally has a further 14 days to return the goods.
We also provide a 30-day returns policy, subject to the terms of our Refund and Returns Policy.
Where a consumer exercises a statutory cancellation right, the applicable legal rules regarding refunds and delivery charges will apply.
If an item is faulty, not as described or does not meet the applicable legal requirements, please contact us as soon as possible.
Consumer rights provide protections in these circumstances, and nothing in these Terms and Conditions is intended to exclude or restrict those rights.
Please contact:
Email: sales@simplycollectable.co.uk
We may ask for photographs or other information to help us understand the issue.
Where a refund is due, we will process it using the original payment method where reasonably possible.
Refunds relating to statutory cancellation rights will be handled in accordance with applicable consumer law.
For further information, please see our Refund and Returns Policy.
Unless otherwise stated, the content of this website, including photographs, text, graphics, logos and other materials, belongs to or is used by Simply Collectable Ltd with permission.
You must not reproduce, copy, modify or commercially exploit our website content without our prior written permission.
We aim to keep the website available and operating correctly, but we cannot guarantee that the website will always be available or free from interruptions, errors or technical problems.
We may occasionally suspend or restrict access for maintenance, security or technical reasons.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms and Conditions is intended to exclude or restrict your statutory consumer rights or our responsibility for matters that cannot legally be excluded or restricted.
Information provided to us when you use our website or place an order will be handled in accordance with our Privacy Policy.
We may update these Terms and Conditions from time to time to reflect changes to our business, website or legal requirements.
The latest version will be published on this page.
Any changes will not affect an order where a contract has already been formed, unless required by law.
These Terms and Conditions are governed by the laws applicable in Scotland.
Any disputes will be subject to the jurisdiction of the Scottish courts, where applicable.
If you have any questions about these Terms and Conditions, an order or any of our products, please contact us:
Simply Collectable Ltd
6 Suna Path
Shotts
ML7 5HG
United Kingdom
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